Claims Emergency


London Branch

+44 203 829 5858


Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.

Correspondents


The Club's IT team supports the systems that the business uses in all of our offices around the world. Their job is to make sure that staff have access to the right technology and tools to allow them to do their jobs effectively

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Specialist IT support

Our IT team are highly specialised and operate from both the London and Singapore offices, providing access to help for every member of staff across the globe.

With the help of advanced systems and software, the Club's operations have been streamlined which saves time and resources. This helps our IT team to provide crucial customer service support both internally and externally.

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